Pat Hartwell (Performance Review Skills and Recruitment and Selection)

For a number of years Pat was a Senior Lecturer in Higher Education teaching primarily on post-graduate courses including the postgraduate CIPD Diploma in Personnel Management, general management courses (D.M.S.) and tutoring in strategic aspects of HRM on the MBA programme from Portsmouth. She has taught and trained in Australia as well as with various institutions in the UK and Europe. Her experience is not restricted to the academic world, having worked in Marketing and in Personnel. A graduate of the University of East Anglia; Pat also holds postgraduates from the University of Newcastle (NSW) and Surrey.
A Fellow of the Chartered Institution of Personnel and Development and a trained counsellor, her specialist areas are in interpersonal and communication skills development and effective management for optimising human performance. Pat is also a recipient of the CIPD award for Meritorious Service for work at Branch and Group level and is Chair designate of the Thames Valley Branch.

Of particular concern is the growing issue of those people who find work an unhappy and distressful experience and works with people, individually and in groups, to help them to become more assertive in their relationships and to reassess their career and future direction. Although the bulk of her work is concerned with the positive aspects of work such as Recruitment and Selection, Appraisal and Presentation Skills, she has a well-deserved reputation for helping people develop their interpersonal skills to deal with negative situations. Her creed is taken from Robert Townsend that people are at least twice as good as they look but the organisational systems and/or the way people are managed prevent them from performing to their potential. Pat has conducted research into the personality profiles and thinking of those people who appear to ‘take whatever life throws at them’ and still have time and energy left over for family and leisure pursuits. This research was across a comparative cross-section of professions and nationalities and from this, she has produced a profile that has proved to be consistent and applicable in a number of situations including change, leadership and successful self-employment; the research has since been endorsed by work from the USA into Stress Management.